University Higher Certificate in Quality Management

About the course

Our learner-centered study will help you plan, implement and audit your quality system whilst developing your skills and understanding. Taught by experienced staff who will enable a sound understanding of quality management principles and techniques. 

You can choose to study modules individually or complete all six to achieve the University Higher Certificate in Quality Management. 

Combine our course with professional competence to apply for membership of the CQI*

Quality Management and Planning

This module explores the key concepts of quality management and how it can improve business performance. Topics include: principles of quality, the PDCA cycle, quality planning in the product lifecycle, process design, quality related costs, new product development.

Management Systems and Legislation

This module provides a foundation in the relevant legislation within an organisational context. Topics include: quality systems audit, quaity related legislation and regulation, legal principles, statutory requirements, conformity testing and management of legal risks.

Using Quality to Improve Business Performance

This modules focuses on continual improvement and its application to business. Topics include: prioritising projects for quality improvement, the improvement process, managing improvement projects and lean process improvement concepts.

People and Systems in Quality

This module examines the role that organisational value and culture play in the achievement of quality performance. Topics include: leadership and motivation, group dynamics, communication, management system models and standards and conformity assessment.

Monitoring and Measuring for Quality

This module explores the role that monitoring and measuring plays in making decisions related to quality. Topics include: fundamental principles of monitoring and measuring for quality, criteria for selection, types of data collection and analysis and tools for data collection.

A Quality Project

This module focuses on the process of undertaking management research. Topics include: research methods, application of data collection to business research, developing and testing theories, sources of information and comparing and presenting results.

The length of time it takes to complete the University Higher Certificate in Quality Management (UHCQM) will vary depending on each student’s experience on entry. However the average time taken is around three years.

Our UHCQM is taught by knowledgeable, experienced staff who will help you gain a sound understanding of Quality Management principles and techniques. You can study in your own time from home or the workplace using our online learning materials. This learner-centred study through the use of research, report writing, assignments and practical work-based exercises will develop your skills and understanding. 

You may find you are experienced in some of the topics as part of your job,  your studies simply provide you with further focus and additional benefits.

The UHCQM can be combined with professional competence to apply for membership of the CQI* 

*subject to Terms and Conditions as outlined by the CQI

Upon successful completion of one module you will achieve a University Certificate of Credit in Professional Studies.                

Upon successful completion of three modules you will achieve a Foundation Certificate in Professional Studies.               

To achieve a University Higher Certificate in Quality Management you will need to complete six modules.

Interested in Quality Management?

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