Learn to effectively plan, implement and audit your quality system with our CQI-recognised courses and guarantee future business success.
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This module explores the key concepts of quality management and how it can improve business performance. Topics include: principles of quality, the PDCA cycle, process design, quality related costs, new product development and product lifecycle management.
£425 Jan 2018
This module provides a foundation in the relevant legislation within an organisational context. Topics include: the auditing process, legal principles, statutory requirements, conformity testing and management of legal risks.
£425 Jun 2018
This modules focuses on continual improvement and its application to business. Topics include: prioritising projects for quality improvement, the improvement process, managing improvement projects and lean process improvement concepts.
£425 Apr 2018
This module examines the role that organisational value and culture play in the achievement of quality performance. Topics include: leadership and motivation, group dynamics, communication, management system models and standards and conformity assessment.
This module explores the role that monitoring and measuring plays in making decisions related to quality. Topics include: fundamental principles of monitoring and measuring for quality, criteria for selection, types of data collection and analysis and tools for data collection.
This module focuses on the process of undertaking management research. Topics include: research methods, application of data collection to business research, developing and testing theories, sources of information and comparing and presenting results.
£425 Sep 2017